Red Bull: Kings of Content Marketing

26th April 2019

written by George Hughes

Of all the brands nailing content marketing right now, arguably, Red Bull is the undisputed leader. These guys have transcended from being a single product energy drink brand into a world-renowned and globally acknowledged publisher of media, TV, print and film. From their up-to-date YouTube channel to their television broadcasting, sponsorship of some of the world’s most famous sporting events and having their own Sky Channel, magazine publications, journalism, radio channels and lastly, creating high-end documentary films. They are doing it all, and they have us gripped. But how?! And what’s the secret to their success?

Red Bull was launched in Austria back in 1987 by Austrian entrepreneur Dietrich Mateschitz after a visit to Thailand where he found the energy drink Krating Daeng. At that point, the idea of a carbonated energy drink in Europe had not been heard of nor thought about. The launch of Red Bull signified the beginning of a new product and the beginning of a whole new drinks category. Now, Red Bull has the highest market share of any energy drink product in the world and sells almost 7.9 billion cans every year worldwide (wiki).

How do I hear you say? Red Bull found their audience and customers very early on. In 1988 Red Bull sponsored their first-ever sporting event, “The Red Bull Dolomitenmann”, one of the most challenging relays on the planet. They discovered that the extreme sporting industry depended a lot on the adrenaline, energy and excitement of all people involved and that their product was perfectly suited for this type of audience, thus finding their “niche” and their ideal customers.

They then began to market the absolute sh*t out of it, making a name for themselves in the extreme sporting industry and soon becoming the thrilling epitome of youth and sporting culture that we know them as today. Red Bull got their logo out wherever they could, on TV and at extreme sporting events, and promoted their energy drink to sporting athletes who would then promote the Red Bull brand. Not long after inception, Red Bull had lift-off. They already had 100% market share because no other energy drink had been launched in Europe at that time, so they were very exclusive and therefore very desirable. Soon, they were not just seen as a drinks brand but as a culture and lifestyle brand.

Red Bull now own multiple sports teams across the world in Europe, USA and Brazil. They sponsor incredible sporting events from Formula 1 to the Snowboarding Olympics, work with hundreds of famous athletes. They have their own Red Bull sporting businesses like Red Bull Cliff Diving and, own two F1 Teams. They even have their own track racing game on PlayStation 3. It’s safe to say that they have killed it! People follow them for their content and updates on their activities, like a subscription to a streaming service. They have 10.2 million subscribers on YouTube, 14.9 million Instagram followers, 48 million likes on Facebook and 2 million followers on Twitter. Their videos on YouTube get ½ million views, with their most viewed videos standing at 155 million, 92 million and 47 million.

The secret strategy? Well, let’s start with Red Bull’s audience. They know their audience intimately and consistently put them first. Quite simply, from start to finish, Red Bull has always put their customers at the heart of their business and focused on making content that they know their customers will enjoy. It’s not just about filming, sponsoring or hosting sporting events. For Red Bull, it’s about creating moments and experiences they can share with their unique audience. They film TV content like Red Bull Rampage 2021, host events like these every year, and make them accessible to everyone and anyone.

They also film documentaries for their YouTube channel like “The Fearless Swedish Free-rider” that are interesting and enjoyable to watch by anyone.

But, their most popular content is stunt videos like the “Felix Baumgartner’s Supersonic Freefall” or their most viewed video from the free-running series “Last Call for Mr Paul”.

Red Bull constantly goes above and beyond (quite literally) and creates content that is mind-blowingly brilliant and better than most of the content produced by major publishing organisations. By putting their customers first and listening to their audiences, they have become the most talked-about brand of our generation. Where their customers go, they go, from music festivals, concerts, art shows to reporting on the latest and trending sports, skate parks to mountain biking, free-running in car parks and paint-balling – they’ve been everywhere, and they’ve done it all!

Sell an experience, not a product

.Red Bull’s marketing strategy is to sell an experience, not a product, and this is something that any business or brand can do. Creating content for your customer and putting the audience first is a strategy that can work for any company. There are many other brands out there that have started to adopt this Red Bull method and become publishers instead of just selling “products”. Volvo is one such brand. They created a documentary series on YouTube titled Human Made Stories: Defiant Pioneers, which features five episodes that look into different human stories like this one titled “Nemo Gardens”, about a man in Italy building an underwater farm.

Patagonia quickly established itself as a publisher on YouTube, uploading interviews, documentaries, short films and long films about the planet, sustainability and people. Patagonia’s Workwear series on YouTube has 15 videos and is still being updated today with new videos, these feature interviews with people who wear Patagonia’s workwear as part of their jobs.

Nike is another brand that is identified through its content. Yes, they sell shoes, but they also share experiences and promote a specific identity. Their YouTube channel also has a lot of documentary content going up onto it that is interesting to watch, like this Waves Not Cycles | Nike x Patta

More and more brands are implementing Red Bull’s strategy, becoming publishers and creating video content for use online. However, no brand has or is doing better than them. They nailed this part of their marketing very early on and have set the tone for any brand to follow and replicate. But, looking at all the brands out there that are following suit is a good sign that the Red Bull strategy works. For businesses that aren’t implementing this strategy, we suggest starting small and working your way up to it. Start with some customer testimonial videos or behind the scene footage of your business and factory, documenting the way you do things and the way your products are made. Just get your content out there to the customers that want to listen and see how they respond. 

If you want to know more about audience-first content, you can read our blog >>What is Audience-First Content?

If you want to know more about audience first video content and documentary filming, you can visit our other blogs:
>> How Brands Can Use Documentary Style Video in Content Marketing.  

Blurred Lines. How Branded Content is Transforming Traditional Broadcasting. 

 

As recently as 5 years ago, the vast majority of us would have tuned into our favourite show via our TV sets… at home… probably on the sofa. Today, the picture is very different. Almost half of adults aged 22 to 45 are not watching content on traditional TV platforms (AdAge) and 64.8 million people born between 1981 and 1996 will watch streaming videos or downloaded videos on a device at least once a month (Forbes). TV as we know is dead. Long live online streaming! Of course, TV isn’t actually dead. But the way we consume it has changed forever. Many people will still flick the TV on to catch their favourite series as it is released whether that’s X Factor or Silent Witness, but for most of us, on-demand has replaced live viewing as our preferred method of consuming any type of television content. And for Millennials and Generation Z who have come of age in a digital world,  BBC and ITV are increasingly shunned in favour of subscription based services like Netflix or Amazon or user generated content sites like Youtube. 

 

The writing has been on the wall for analogue TV for at least 2 decades and when the analogue signal was switched off in 2017 forcing every individual to access television via a digital box, it wasn’t a great surprise to the industry. The emergence of super-fast broadband that removed the need to have a sky dish or cable TV to access more than 5 channels of television was one of the biggest driving factors behind the shift in the television landscape. That… and the arrival of 3G and cheap mobile data which has allowed video streaming in the palm of your hand.

 

 

It’s surprising to find that Netflix has actually been around since 1997. It started life as a DVD rental business but began streaming online video in 2007, just 2 years after Youtube was founded. Today Netflix has 139 million paid subscribers worldwide and on Youtube, one billion hours of content are watched every single day. YouTube is ranked as the second-most popular site in the world after Google (Alexa Internet). And, whilst Netflix and Youtube may have paved the way for online video, there are now dozens of different streaming platforms from Disney+ to Apple TV, Now TV to Facebook Watch, TikTok, Instagram TV and Amazon Prime.

 

 

There’s huge money behind these platforms. Facebook will spend a “measly” $1 billion on video content this year compared to Amazon’s $4 billion spend last year and Netflix’s projected $8 billion spend for 2019 (Media Post). Also this year, Amazon and Netflix have said they will be investing in UK TV production, and will help to promote these shows on both platforms (Video News). However, the question is, will this bring traction to TV broadcasters or, will audiences be tuning into their SVOD (Streaming Video On Demand) services to watch the shows? An Ofcom report released in the summer found that huge investment in original content by digital players has seen subscriptions to SVOD services in the UK overtake subscription to pay-TV services. Ofcom also found that last year that after a period of sustained growth, pay-TV subscription revenues fell in the UK for the first time, falling by 2.7 percent to £6.4 billion. Unsurprisingly as UK consumers turn their back on conventional television viewing in favour of subscription based streaming platforms, they also turn their back on advertising. TV advertising income fell significantly last year, declining seven percent year-on-year in real terms to £3.9 billion (Video News).

 

 

So what does this mean for brands who have, in the past relied on TV advertising to reach their customers? You guessed it, they’ve started to pump more and more of their budget into online advertising. Last year, digital advertising increased by 9.5% in the UK (emarketer) with video being the fastest growing medium. The exciting thing is that marketers looking to get an edge over their competitors are putting budget behind incredible branded content that is shining a spotlight on their products and services. Volvo, Heineken and Dove are not only running heavy hitting multi-channel campaigns with a hero piece of video content at it’s heart, but many like Patagonia, Red Bull and Nike are becoming publishers in their own right with Youtube channels that include regular, engaging video content that is enjoyed by millions of people.

 

 

As we, the consumer, become accustomed to subscription TV viewing, the days of sitting through 5 minutes of TV adverts seem like a distant memory. No surprise then, that we actively avoid spending time online in places where we are being hit with constant adverts. With Youtube releasing its own subscription service, it begs the question how long we will have to wait before Facebook, Instagram and other platforms follow suit? Moving forward, brands will have to work harder and harder to get their message seen by their audience and commissioning branded content will be one of the best ways to do that.

If your food or drink brand doesn’t have a great personality, you’ll leave a very bitter taste with your customers and will struggle to connect with the Millennials and Generation Z consumers of today… 

1600 new food and drink products are brought to market each year in the UK (LSEG). That’s a sh*t ton of choice, and this abundance means consumers are incredibly discerning about the brands they buy into. In fact, Millennials are said to be the pickiest generation when it comes to food (NYPost) and yet at the same time the most impulsive buyers, with nearly 1 in 5 Millennials admitting to impulse shopping every day (Finder).

With 90% of Millennials spending time online every day (Google), it’s never been more important for brands to send out the right message and connect with audiences in the digital space. 

The proliferation of social media means that consumers have endless access to information, making them more culturally aware. In the last couple of years, people’s attitudes to food and drink has radically changed, particularly in western countries; Millennials and Generation Z has totally redefined the FMCG industry. In fact, 25% of teens aged 15-17 say they worry about staying healthy, and another 49% agree that drinking soda is unhealthy (Mintel). And Millennials are far more attracted to personalisation, with 77% thinking that it makes a food brand more attractive (Askatest).

They aren’t just concerned with the consumption of food; however, with so many Millennials spending a lot more time on social media and having their lives on display, the image and identity of the food they consume is extremely important and acts as an extension of their own personality (Kantarmedia). Now the phrase “How to Cook This” is the most searched on Youtube, and on Instagram, over 3 million posts contain the hashtag #avocado (Onebrandmagic). Incredibly 1 in 4 Millennials and Gen Z share food images and search for food products every day (PSL). According to a study by Maru/Matchbox, 69 percent of millennials take a photo or a video of their food before eating.

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Whether you’re a restaurant, smoothie or chocolate bar, your brand’s identity on-and-offline is extremely important. Your consumers today will resonate more with the brands that seem to share their values and lifestyles, represent what they do or want to represent, are building personal connections through relatable and engaging content, and provide them with a more individual experience. Brands like Cadbury show us that you don’t need to be an all plant-based and organic product to do this; instead, you need to connect with them, show them your brand’s personality, and resonate with them on an emotional level. Cadbury recently changed its brand’s personality from being loud and quirky to being more family-led and down-to-earth. This was specifically to “reconnect with consumers” (The Drum), and their recent adverts have been very down-to-earth and relatable to a large UK audience of different ages, gender and status.

Cadbury Inventor – Go Madbury UK

https://youtu.be/UXAz4nLvfTE

Cadbury – Mum’s Birthday

https://youtu.be/l0eEqeizNCA

Cadbury – Coast

Creating video content can be one of the most effective ways to showcase your brand’s personality, especially online, and it’s why many food and drink brands decide to create brand films. A brand film gives the audience an instant deep dive into your brand’s personality, background, and story. It gives the audience something to instantly connect and engage with, making your brand a lot more relatable. It will typically be the first thing a customer sees and help inspire and formulate a positive first impression.

Ugly Drinks exploded onto the UK market last year with this killer brand film which encompasses their personality very well. They’re bold, they’re disruptive, and they have a problem with sugar. Here’s a quote from an interview with the Founder of Ugly Drinks “Our fans love to be seen with the cans, they buy our merch from the website, and they stick our stickers everywhere!” (Business Advice).

Ugly Drinks – It’s Time for the Ugly Truth

https://youtu.be/45YCR8VP4QY

Your brand’s personality is going to be what sets you aside from all the other food and drink businesses out there, and it is going to be your greatest asset when building loyal customers. That’s why focusing attention on building a brand personality online through platforms like Instagram, your website and Youtube has become so important. They help you connect with your customers, spread a message and help to build a loyal following. Once you achieve that loyal tribe, it will be easier for your brand to tackle larger demographics. Brands like McDonald’s have always been nailing this part of their marketing and are now providing a relatable personality to millions of customers. It works so well for them because they know who their customers are, what their customers want to see from them, and why their customers buy their products.

In this advert by McDonald’s, “More in Common”, we can see how they connect with multiple demographics based on multiple personalities. This, in turn, showcases McDonald’s as being inclusive, down-to-earth, and enjoyable for everyone.

McDonald’s – More in Common

https://www.youtube.com/watch?v=WD1Ln_4ttHo

Consumers today want to see the brand behind the product, they want to see your personality, and they want you to speak to them as individuals. You can read our other blogs to find out how to connect with your customers online, and best spread your brand’s personality through video.

Supercharge your Social Media Marketing using Video…
Seasonal Videos to Supercharge your online marketing…
How to use Video in 2019…
How to Win Customers with Branded Content…
Brand Storytelling through Video…

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